Overview
What is 10to8 Appointment Scheduling Software?
10to8 is appointment management software from the UK company of the same name.
Exceeded my expectations
10to8 - Lots of features at a great price
10to8 will keep you on track with scheduling
Easy to use scheduling software that meets all my needs at a great price!
Solid little app...
10to8 Appointment Scheduling Review
The Ultimate Appointment and Scheduling Tool
Easy to use
10to8 is the best secretary we’ve never hired
Excellent Initial Impression and Hopeful that 10to8 Can Solve the Missing Piece of my Jigsaw
Pricing
Free Forever
$0
Basic
$12
Grow
$25
Entry-level set up fee?
- Setup fee optionalOptional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is 10to8 Appointment Scheduling Software?
With 10to8 Appointment Scheduling Software, companies can offer a convenient online booking page that clients can use to book appointments, and thus avoid interruptions. Companies can also customize this page with their own branding in order to be more visible online and appear more professional.
According to the vendor, 10to8 enables users to notify clients of their upcoming appointments with automated SMS & email reminders, improve communication & overall customer experience, and reduce no-shows by up to 90%.
Users can also set up 2-way calendar sync with popular calendar apps and avoid creating double bookings. No more awkward situations like two clients turning up at the same time for their appointments.
The vendor offers a free WordPress plugin, Weebly app and over 1,500 Zapier integrations.
10to8 Appointment Scheduling Software Features
- Supported: Online Booking Page
- Supported: Automated Reminders
- Supported: 1-to-1 & Group Bookings
- Supported: Multi-Location Scheduling
- Supported: 2-Way Calendar Sync
- Supported: 2-Way Client Chat
- Supported: App Integrations
- Supported: Free WordPress Plugin
- Supported: HIPAA
10to8 Appointment Scheduling Software Screenshots
10to8 Appointment Scheduling Software Videos
10to8 Appointment Scheduling Software Integrations
10to8 Appointment Scheduling Software Competitors
10to8 Appointment Scheduling Software Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Supported Languages | English, German, French, Portuguese, Dutch, Chinese, Japanese, Italian, Hungarian, Spanish, Swedish, Polish, Bulgarian |
Frequently Asked Questions
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Reviews and Ratings
(21)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users of 10to8 Appointment Scheduling Software rely on the tool to streamline their appointment scheduling process. By using the software, they can eliminate the need for back-and-forth emails and phone calls, saving significant time. The ability to set different availabilities and send auto reminders has made it convenient for clients to book appointments online without the need for manual coordination. Users appreciate that the software helps them avoid double-booking mishaps and enables them to take advance payments. It also integrates payment options, further streamlining the booking process.
The software is particularly useful for professionals with fluctuating availability or those managing appointments across different time zones. It offers robustness and a strong focus on online booking, providing reassurance to users in managing their schedules and accessing information about client attendance. Additionally, users find the mobile app and responsive customer service team beneficial in using the software effectively. Overall, 10to8 Appointment Scheduling Software is a valuable tool for various departments within an organization and for professionals looking to efficiently schedule face-to-face or remote meetings with clients.
Affordable Pricing: Several users have mentioned that 10to8 Appointment Scheduling Software offers an affordable pricing structure, making it a great option for startups and businesses on a tight budget.
Seamless Integration: Many reviewers have praised the seamless integration of 10to8 with popular calendar platforms such as Google Calendar, Outlook, and Office 365. This integration helps to prevent double bookings and ensures efficient appointment management.
User-friendly Interface: Users have consistently appreciated the user-friendly interface of 10to8, which makes it easy for both customers and staff members to navigate and use the scheduling features. This intuitive design allows individuals with limited computer knowledge to easily book appointments.
Inconsistent Reminder Email Addresses: Some users have experienced frustration with the 10to8 Appointment Scheduling Software as they found that the reminder email addresses change every time, making it difficult to whitelist them. This has resulted in some reminder emails being forwarded to the spam folder by their email provider.
Lack of Integration Options: Several users have expressed a desire for more integration options with other tools. They feel that the current level of integration is limited and suggest that expanding these options would be beneficial.
No Dedicated Mobile App: Users have mentioned that while there is a web-based mobile app available, they find it less convenient than having a dedicated mobile app for iOS and Android. They believe that having a dedicated app would make it easier to access client information on the go.
Users commonly recommend trying out the free version of 10to8 to test its features. They advise customizing 10to8 to fit organizational requirements and taking advantage of its ability to send text messages to customers. Users highly recommend 10to8 for saving time and improving scheduling efficiency. They suggest considering end user visibility and double-checking schedules. Customizing appointment types and adding the scheduler link to email signatures and websites is also recommended. Users find 10to8 to be a valuable tool for organizations, particularly small businesses, as it is simple, easy-to-use, reliable, and cost-effective. The support team and web interface are praised, and integration with Outlook is considered beneficial. It may not be ideal for music teachers. Users appreciate 10to8 for managing meetings and time efficiently.
Attribute Ratings
Reviews
(1-5 of 5)10to8 - Lots of features at a great price
- Embeds into website.
- Easy to change availability.
- Appointment reminders.
- Different availability per appointment types.
- Too many places to put info about business (there's 3 different places to describe the business and it's easy to miss one when updating).
- We save 10-15 min. of staff time not having to go back and forth scheduling.
- Privately bookable appointment types are very helpful for staff meetings with non-clients.
10to8 will keep you on track with scheduling
- Online scheduling.
- Reminder by text and email.
- Ability to sync with many personal and professional scheduling tools, such as Outlook.
- Some of the CRM tools are limited or slow; perhaps an ability to customize for specific needs.
- More ability to customize the schedule page.
- They need an APP for iPhone and Android.
- Enhanced productivity for the direct user.
- Easy appointment scheduling.
- Price
- Product Features
- Product Usability
The Ultimate Appointment and Scheduling Tool
- For startups on a low budget, it offers a free plan that allows you one or two integrations.
- You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
- You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
- You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
- You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.
- There are not many areas I can think of for 10to8 expect more integration with other tools.
- Also, having their very own IOS or Android app would be good. I know the web based mobile app is available but an app that you can go in and out of and access your clients info on the go I feel would be more beneficial.
- The tool makes my business look professional online and helps me manage my business as a whole with calendar syncing and zoom conferencing meeting integrations to name a few.
- If insights and analytics is what you are after you can also run reports and download them to use for monthly or quarterly business reviewing.
- The time saved using 10to8 is priceless. You can import or create intake forms for each service that you can make as a requirement for your clients to complete.
- Price
- Product Features
- Product Usability
- Third-party Reviews
- Calendar Syncing with Google, Outlook, Office and Exchange
- Setting business hours and blocking lunches and holidays
- Embedding on to your website with the short code snippet
- Accepting payments with online payment gateways.
10to8 is the best secretary we’ve never hired
- Time zone configuration takes the guesswork out of trying to convert for our guests and we each get notifications in our selected time zone.
- Ease of use - we have had people with little computer knowledge be able to book their appointments so it is very user-friendly.
- Customer Service - being able to have quick access to a person if an issue arises is key for us and 10to8 has always exceeded our expectations!
- Using the program on a phone is difficult as you cannot see the calendar as well as on desk top.
- Having this service has allowed my team to spend more time on other tasks as clients can take scheduling, changing dates and times into their own hands and the system keeps track of it all! It has been a great tool for our whole team!
Excellent Initial Impression and Hopeful that 10to8 Can Solve the Missing Piece of my Jigsaw
- Flexibility with appointment confirmations, reminders, and automated settings (which can be overridden).
- Flexibility with booking services - I can adjust settings to show or hide services and make them bookable, hidden, or just viewable.
- Flexibility with payments - payments can be required or optional at the time of booking.
- The client screen is a little clunky and often there is insufficient space for the full address. It would also be useful to have other fields.
- The diary is a bit cluttered. While the agenda view solves this problem, some work is needed on the main calendar view.
- Expanding the messaging options and being able to send emails to clients and use templates would be helpful.
- I am monitoring this currently, as I am a new user.